Account

How do I activate my account?
To activate an account, you must use the activation link within 24 hours. This was sent to the email address you provided after requesting the account. Afte...
Wed, 6 Oct, 2021 at 9:13 PM
My account has been blocked, what now?
You must contact customer service by phone. The reason for your blocked account is checked here. If possible, the account will be reactivated.
Wed, 6 Oct, 2021 at 9:14 PM
I have an account, but I have lost my password. How can I reapply it?
When logging in you will see an option “Have you forgotten your password?” When you click on this, after entering the e-mail address, a new password will be...
Wed, 6 Oct, 2021 at 9:14 PM
Why is my grade not yet in my account?
Your grade will only be visible in the account after the final result has been known and processed.
Wed, 6 Oct, 2021 at 9:15 PM
What can I do with an account?
Via the account you can, for example, change your personal details, book test tests and exams, view registrations, consult grades, download invoices and, fo...
Wed, 6 Oct, 2021 at 9:15 PM
I cannot log in, how can I change my e-mail address?
To change your e-mail address, you must send a request by e-mail. We are not allowed to accept a change to your e-mail address by telephone.
Wed, 6 Oct, 2021 at 9:15 PM
How can I request an account?
You can request an account with us free of charge. To do this, click on 'create account'. Here you need to enter all your name and address details...
Wed, 6 Oct, 2021 at 9:16 PM
Why do I have to be registered on my maiden name?
Your maiden name is a consistent name that does not change over time. This way we know for sure that it is the right person.
Wed, 6 Oct, 2021 at 9:16 PM
Is applying for an account a lot of work?
Creating an account may seem like a lot of work, but this is only one time. To ensure that we have all the necessary information to be able to book an exam ...
Wed, 6 Oct, 2021 at 9:16 PM
Why do I have to provide my mobile number?
If there is a situation where there are changes regarding your exam, we can inform you immediately.
Wed, 6 Oct, 2021 at 9:17 PM