Veelgestelde vragen Mijn Sociale Hygiene
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Knowledge base
My Social Hygiene
Diploma
5
My diploma is not on the list of available exemptions for the Register. What now?
I have lost my diploma, how can I reapply?
Is my Social Hygiene diploma also valid abroad?
Where can I find my registration number?
Can you also work in the catering industry with your Social Hygiene (liquor store) diploma?
Coupon Codes
2
I want to have my employees take an exam. How can I request coupon codes?
How do I request a coupon code?
Exam
11
Is there a minimum age for taking an SVH exam?
My personal data appears to be incorrect. How can I change this?
I want to cancel the exam. How can I do this?
Can I request a different exam format than the standard computer exam?
Where are the test locations?
View all 11
Teaching materials
3
Do candidates have to arrange their own teaching materials for the SVH exams, or do they get this when booking?
I am going to take the Social Hygiene exam. Where can I find study materials?
Can you indicate how much time I spend on self-study for the SVH exam?
Register
2
Where can I find my registration number?
I cannot find myself / my colleague / a person in the register of the SVH, what now?
Account
8
How do I activate my account?
My account has been blocked, what now?
Why is my grade not yet in my account?
What can I do with an account?
Why do I have to be registered on my maiden name?
View all 8
Billing
5
Do I have to pay for an account?
How do I provide a different billing address when booking?
Can the invoice be put in the name of my employer?
My invoice is not available. How is this possible ?
Can I only pay via iDeal?
General questions
4
I completed a survey. What will happen to it?
When will I receive an answer to my question?
What if I have dyslexia or dyscalculia?
What is the difference between My Social Hygiene and the Horeca Professionalism Foundation (SVH)?
Possible exam adjustments
1
I have a disability and would like to take an exam. What is the best step to take now?