General questions

I completed a survey. What will happen to it?
After an exam you often receive a digital survey form from us. The surveys are periodically reviewed and assessed by us. The comments are collected and wher...
Wed, 6 Oct, 2021 at 9:18 PM
When will I receive an answer to my question?
We aim to reply to your email within one working day. Sometimes it can of course take a little longer than you would like, for example because an inquiry or...
Wed, 6 Oct, 2021 at 9:19 PM
What if I have dyslexia or dyscalculia?
In case of dyslexia or dyscalculia, you must submit a valid statement from an appropriately qualified specialist to My Social Hygiene (NOT being your own ge...
Wed, 6 Oct, 2021 at 8:01 PM
What is the difference between My Social Hygiene and the Horeca Professionalism Foundation (SVH)?
My Social Hygiene is an exam agency that administers the SVH Social Hygiene exam on behalf of the SVH. The SVH is therefore the client and is responsible fo...
Wed, 6 Oct, 2021 at 9:19 PM